Frequently Asked Questions
Everything you need to know about your Local Eclectic experience.
When will my order ship?
Most orders are processed and shipped within 1-3 business days. Once your package is on its way, you will receive a confirmation email with tracking information.
What is your return policy?
We offer a 30-day return window for most items in their original, unworn condition. Please note that certain products, like earrings for hygiene reasons or final sale items, may be ineligible for return.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How should I care for my jewelry?
To maintain the brilliance of your pieces, we recommend avoiding contact with water, perfumes, and lotions. Store your jewelry in a cool, dry place, preferably in the pouch or box provided.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options such as Afterpay and Klarna for eligible orders.
Are your gemstones ethically sourced?
We are committed to ethical sourcing and work closely with our designers to ensure that all materials are obtained through responsible and transparent supply chains.